About Us
At Hopeman Group, we focus on local dining, having served over a thousand brands with our innovative strategies and comprehensive solutions. Our team delves deep into the dining market, analysing trends, leveraging market tools, and crafting tailored strategies to address pain points systematically and data-driven.
Services include exclusive mystery diner trials, full-scale marketing campaigns, loyalty program management, event planning, business expansion, and operational management. With our approach, we have empowered more than 1,000 restaurant brands to create impactful experiences.
Our Mission
To empower your business future with a group of professionals.
Hong Kong Team
Bob Ng
Chairman & CEO
Chris Siu
Partner & COO
Rosana Cheung
Regional Sales Director
Anthony Lam
Senior Sales Manager
Hans Lau
Sales Manager
Yoyo Chan
Merchant Success Manager
Nicole Ng
Creative Director
Crystal Yu
PR & Marketing Manager
Melody Chow
Senior Account Manager
Yuki Tam
Account Manager
Seren Wong
Senior
Account Excecutive
Gary Wong
Marketing Excecutive
Elaine Lui
Senior
Graphic Designer
Jane Lai
Senior
Graphic Designer
Taiwan Team
Alan Yu
Regional Manager
Celery Wei
Administrative Assistant
Joy Huang
Administrative Assistant
Lizzie Liang
Graphic Designer
Olivia Huang
Graphic Designer
Peggy Yi
Graphic Designer
Our Business
Captivating New Customers
Our unique mystery dining surveys and Key Opinion Consumer (KOC) platform have boosted over a thousand local dining brands. Our in-house app automates the experience process, ensuring 100% sponsor fees flow back as revenue. Cost-effective and efficient, we deliver professional mystery dining reports and amplify exposure through social circles. This not only increases brand visibility and credibility, but also gives chances to enhance food and service quality based on KOC feedback.
Boosting Repeat Consumption
Through our management of old customer database/membership systems, operational support, and top-tier marketing strategies tailored for the food and beverage industry, we drive customer retention. Our strategic planning covers online and offline promotions, social media management, food photography, design, influencer collaborations, PR activities, and media outreach, ensuring clients receive ample market exposure and as a result, elevate brand recognition.
Optimising Operational Costs
Breaking barriers, enhancing the existing" is our team's mantra. Core member Chris Siu, a former Operations Director to lead a chained Japanese restaurant with over 80 branches launched in 3 years, brings extensive management experience to the table. As a mobile Operations Director, he optimises overall restaurant efficiency offering services such as store opening consultation, operational system design, daily operation training, franchise system design, overseas brand introduction to Hong Kong.
Attracting Exclusive Bookings
From conferences, anniversaries, proposals, intimate weddings, teacher appreciation events to pet gatherings, children's parties, cocktail receptions, music concerts, rallies, markets, and exhibitions, we curate bespoke events through diverse channels, effectively match venues and bring additional business opportunities to restaurants.